Terms of use

The following terms and conditions (the “Agreement”) govern the use of the TinyPNG and TinyJPG websites and all content and services available at or through the websites (collectively, the “Service”). The Service is owned and operated by Tinify B.V. (“Tinify”). The Service is offered subject to your acceptance without modification of the Agreement. By accessing or using any part of the Service, you agree to become bound by the Agreement. If you do not agree to all the terms and conditions of this Agreement, please do not use the Service.

This Agreement is between Tinify and you, or any juridical entity that you represent (“you”). If you enter into this Agreement on behalf of another juridical entity, you represent and warrant that you have authority to bind such entity to this Agreement.

Submitted content

You retain the rights to content you submit to the Service. You grant Tinify and its service providers the right to temporarily store and modify your content insofar as necessary to provide the Service to you. Submitted content will be stored for a maximum of 48 hours.

Limits

You acknowledge and agree that Tinify imposes a limit on the size and the number of requests you may send to the Service. Tinify may change such limits at any time, at Tinify’s sole discretion.

Payments

By purchasing a product you agree to pay Tinify the listed price. Payments will be charged immediately after purchase.

By purchasing a paid subscription you agree to pay Tinify the applicable fees for your usage of the Service. Subscriptions will either have a flexible price or a fixed price. For flexible price subscriptions you will be billed monthly for the fees calculated over the previous calendar month. For fixed price subscriptions you will be billed at the beginning of the subscription period. The subscription period will either be a month or a year depending on your subscription.

You authorize Tinify to collect the fees using any payment method we have on record for you. We may increase or add new fees after giving you advance notice.

Listed prices are in U.S. dollars (USD) and include any sales tax (VAT) when applicable. The charged prices are equal to the listed prices regardless of the amount of sales tax to be paid. Payments are not refundable.

Renewals

Subscriptions will be renewed automatically at the end of the subscription period. Renewals will be based on the listed prices at the moment of renewal. You may cancel the automatic renewal at any one time. Your account will then be downgraded to the free service at the end of the current subscription period. For yearly subscriptions we strive to inform customers by mail of upcoming renewals.

Ownership

When subscribing to the Service Tinify grants you a non-exclusive, non-transferable, non-sublicensable license during your subscription period to use the Service.

Intellectual property

Tinify respects the intellectual property rights of others. Tinify asks you to respect the intellectual property rights of Tinify. All rights, title and interest in and to such property will remain solely with Tinify.

Responsibility

You represent and warrant that:

Tinify in its sole discretion has the right (though not the obligation) to refuse or remove content, terminate any subscription, and deny or limit access to use of the Service to any individual or entity if the terms of this Agreement are violated.

Privacy

At Tinify we take your privacy seriously. Only a minimum of personal information is collected and used in order to administer your account and to provide you the requested products and services. Privacy, protection and data security are at the very heart of everything we do. Tinify is GDPR ready and compliant.

If you would like to review, correct, or update your personal data, you may do so by signing in to your account dashboard or by contacting Tinify support representatives. Tinify only processes personal data that is required to provide the Service to you. You have the right to data portability, right to access and right to be forgotten. Personal data stored in your account will be deleted upon request.

If you have privacy related inquiries please contact Tinify by email or by physical mail: Tinify B.V., Peter van der Kieftlaan 24, 3871 WG Hoevelaken, The Netherlands.

Data processing operations

Images uploaded to the Service are temporarily stored, optimized and deleted within 48 hours. Requests to the Service can be logged in order to understand how the Service is used and to avoid misuse. A log entry contains information such as browser type, IP address, any API key, date, time, and fingerprint of the transferred file. Log entries are deleted within 31 days.

The username and email address you provide to sign up or make a purchase are stored in your account. This may include a VAT number for companies from within the EU. All purchases and invoices are recorded in your account.

Payments are handled by Tinify's payment providers. Personal data regarding a payment is stored only with the payment provider and if needed can be processed and stored outside of Europe and the US. For PayPal purchases Tinify stores the purchase transaction number. PayPal shares your name, physical address and email address with Tinify.

Service providers

Tinify uses data processors from the EU, US and Australia in order to provide the Service. This section explains how data is processed. Submitted content will only be shared with these service providers unless required otherwise to comply with the law or requests of governmental entities.

Google LLC, California, USA - Tinify uses Google Cloud Platform for website hosting, information technology and infrastructure services. Your personal data and purchase information is stored with Google. Tinify has a data processor contract with Google for processing of personal data and Google has certified to the EU-US Privacy Shield.

Stripe Payments Europe, Ltd, Dublin, Ireland - Credit card payments are processed by Stripe. Tokenised payment information is used to securely process payments. Card number, expiry date and CVC cardholder information is stored only on the servers of Stripe. For payment purposes Stripe may disclose data to banks and credit card networks. Stripe has certified to the EU-US Privacy Shield.

European Commission, Brussels, Belgium - Company VAT numbers are processed with the European VAT Information Exchange System (VIES) in order to confirm the validity of the VAT identification number. Tinify needs to ensure that company VAT numbers are correctly identified for EU cross-border supply of products and services. Tinify will store the registered company name, physical address and country belonging to a valid VAT number.

Mailgun Technologies Inc, San Francisco, US - Email communication is processed by Mailgun. Messages are stored for up to 72 hours. The metadata of a message, which includes username, email address, subject line and routing data is maintained for 30 days for troubleshooting and delivery issues. Email addresses are stored on a suppression list when they hard bounce or cannot be delivered to.

Groove Networks LLC, Newport, US - Customer service activities are handled through Groove. Email and Twitter messages send to Tinify are combined with your username, purchase information and email address. This information is handled by Tinify's support representatives working with Groove.

Campaign Monitor Pty Ltd, Sydney, Australia - Campaign Monitor is used in the event of important communication relating to the Service and to contact customers about major product updates. Your name, purchases and email address are stored for email delivery with Campaign Monitor.

Voormedia B.V., Amsterdam, The Netherlands - Voormedia provides support, maintenance and development activities for the Service. Voormedia representatives may process personal data in order to assist with support requests or troubleshoot technical issues.

Disclaimer of warranties

The Service is provided “as is”. Tinify and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Tinify nor its suppliers and licensors, make any warranty that the Service will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services, through the Service at your own discretion and risk.

Limitation of liability

In no event will Tinify, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Tinify under this Agreement during the twelve (12) month period prior to the cause of action. Tinify shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

Indemnification

You agree to indemnify and hold harmless Tinify, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Service, including but not limited to your violation of this Agreement.

Changes

Tinify reserves the right to modify or replace any part of this Agreement at any time. Your continued use of the Service following the posting of any changes to this Agreement constitutes acceptance of those changes. This Agreement may only be modified by a written amendment signed by an authorized executive of Tinify, or by the posting by Tinify of a revised version.

Applicable law and jurisdiction

Except to the extent applicable law, if any, provides otherwise this Agreement, any access to or use of the Service will be governed by the laws of the state of the Netherlands, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the courts located in Amsterdam, the Netherlands. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect.

Entire agreement

This Agreement constitutes the entire agreement between Tinify and you concerning the subject matter hereof.

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